How Reputation-Savvy Are You? Reputation Quiz For Teens and Parents
The internet is a tremendous resource for businesses. It can show you in a good light, or it can show you in a negative light - especially if information you do not want the public to see starts being uploaded. As an example, the rough cut of the new Wolverine movie found its way onto the internet before it had even finished filming! And before anyone could do anything about it, millions of people had already seen it on the internet.
e do's and don'ts that can help minimize the risk of something similar happening to your business.
respond to a video on YouTube showing an employee putting cheese up his nose before adding it to a pizza waiting to be cooked, and then sneezing all over it.
https://wip.mitpress.mit.edu/user/new-200-355-pdf-questions-2020---realiable-200-355-dumps-pdf
https://wip.mitpress.mit.edu/user/best-300-206-pdf-questions-2020---realiable-300-206-dumps-pdf
https://wip.mitpress.mit.edu/user/new-300-070-pdf-questions-2020---realiable-300-070-dumps-pdf
https://wip.mitpress.mit.edu/user/new-200-150-pdf-questions-2020---realiable-200-150-dumps-pdf
https://wip.mitpress.mit.edu/user/new-300-209-pdf-questions-2020---realiable-300-209-dumps-pdf
https://wip.mitpress.mit.edu/user/new-300-175-pdf-questions-2020---realiable-300-175-dumps-pdf
It's a business owner's nightmare, and one that will continue to occur given the ease with which anyone can record someone, or something, and upload it to the internet. The video went viral and was viewed by hundreds of thousands of viewers online and picked up by major media worldwide and in a matter of days. For any business it would be a reputation nightmare. For a global franchise business it could be disastrous.
So what can a company do to minimise the risk of something similar happening to them?
Do:
o Set clear expectations and guidelines - ensure staff are aware of what's acceptable and permitted, and what's not, on an ongoing basis. Ensure they are aware of possible consequences of inappropriate behaviour.
o Encourage a culture of trust and respect - inappropriate behaviour often occurs when others 'egg them on'. Reduce the likelihood of this happening by making people feel valued, and valuable, in ways that are meaningful to them.
o Identify areas of concern and address them openly - if food preparation takes place out of sight, for example, bring it into the open so customers can see their meal being prepared in front of them - something Subway's done very successfully.
Don't:
o Think 'it'll never happen to us' - it's entirely possible that it might! Identify 'what-if?' scenarios and work out how these could be avoided before having to deal with them in real life.
o Threaten, intimidate or bully staff - it may make them more determined to undermine you and damage your brand, especially if they've already made the decision to move on anyway.
o Assume the people who work for you care as much about your business as you do. Some staff may act vengefully, others may simply not think about the consequences of their actions. Either way, once online, information can travel very far, very fast.
Hoax or real? Deliberate or inadvertent. It doesn't really matter. Whether it's true or not, once it's online, it can be there forever, damaging your reputation irreparably.
Want to know more? Download Hannah's free report: 'Reputation Branding Essentials' and opt-in to receive her electronic newsletter, 'Reputationz', at: [http://www.hannahsamuel.com]
Hannah is a specialist reputation adviser, professional speaker, author and founder of online performance-based service directory, TRUSTcite. She regularly comments on issues around reputation, trust and integrity in mainstream media and on her blog [http://www.trustbite.co.nz]
Article Source: https://EzineArticles.com/expert/Hannah_Samuel/321752
Article Source: http://EzineArticles.com/2375415
e do's and don'ts that can help minimize the risk of something similar happening to your business.
respond to a video on YouTube showing an employee putting cheese up his nose before adding it to a pizza waiting to be cooked, and then sneezing all over it.
https://wip.mitpress.mit.edu/user/new-200-355-pdf-questions-2020---realiable-200-355-dumps-pdf
https://wip.mitpress.mit.edu/user/best-300-206-pdf-questions-2020---realiable-300-206-dumps-pdf
https://wip.mitpress.mit.edu/user/new-300-070-pdf-questions-2020---realiable-300-070-dumps-pdf
https://wip.mitpress.mit.edu/user/new-200-150-pdf-questions-2020---realiable-200-150-dumps-pdf
https://wip.mitpress.mit.edu/user/new-300-209-pdf-questions-2020---realiable-300-209-dumps-pdf
https://wip.mitpress.mit.edu/user/new-300-175-pdf-questions-2020---realiable-300-175-dumps-pdf
It's a business owner's nightmare, and one that will continue to occur given the ease with which anyone can record someone, or something, and upload it to the internet. The video went viral and was viewed by hundreds of thousands of viewers online and picked up by major media worldwide and in a matter of days. For any business it would be a reputation nightmare. For a global franchise business it could be disastrous.
So what can a company do to minimise the risk of something similar happening to them?
Do:
o Set clear expectations and guidelines - ensure staff are aware of what's acceptable and permitted, and what's not, on an ongoing basis. Ensure they are aware of possible consequences of inappropriate behaviour.
o Encourage a culture of trust and respect - inappropriate behaviour often occurs when others 'egg them on'. Reduce the likelihood of this happening by making people feel valued, and valuable, in ways that are meaningful to them.
o Identify areas of concern and address them openly - if food preparation takes place out of sight, for example, bring it into the open so customers can see their meal being prepared in front of them - something Subway's done very successfully.
Don't:
o Think 'it'll never happen to us' - it's entirely possible that it might! Identify 'what-if?' scenarios and work out how these could be avoided before having to deal with them in real life.
o Threaten, intimidate or bully staff - it may make them more determined to undermine you and damage your brand, especially if they've already made the decision to move on anyway.
o Assume the people who work for you care as much about your business as you do. Some staff may act vengefully, others may simply not think about the consequences of their actions. Either way, once online, information can travel very far, very fast.
Hoax or real? Deliberate or inadvertent. It doesn't really matter. Whether it's true or not, once it's online, it can be there forever, damaging your reputation irreparably.
Want to know more? Download Hannah's free report: 'Reputation Branding Essentials' and opt-in to receive her electronic newsletter, 'Reputationz', at: [http://www.hannahsamuel.com]
Hannah is a specialist reputation adviser, professional speaker, author and founder of online performance-based service directory, TRUSTcite. She regularly comments on issues around reputation, trust and integrity in mainstream media and on her blog [http://www.trustbite.co.nz]
Article Source: https://EzineArticles.com/expert/Hannah_Samuel/321752
Article Source: http://EzineArticles.com/2375415
Comments
Post a Comment